Customer Service

Customer service lies at the heart of Angel Trains.

At Angel Trains we know that no two businesses are alike, that’s why we employ a dedicated team of professional Account Managers to listen to each customer and tailor our approach to meet their individual needs.

With a team of highly experienced in-house Engineers and Contract Managers at their disposal, our Customer Service Department is able to direct specialist technical support to resolve issues quickly and drive performance improvements.

For over a decade, we have undertaken an independent survey of all our customers to ensure that we continually improve and develop our approach, enabling our customers to achieve their business objectives and contributing to the overall success of the rail industry.